How to update or disconnect a linked bank account?

You can manage your bank accounts directly from the Bounce app. You can disconnect them or add new ones at any time.

Update a bank account

• Go to the “My Money” section from the main menu.

• Select the account you want to update.

• Tap the three dots at the top right.

• Then choose Update and follow the instructions in the app.

Disconnect a bank account

• Go to your Profile from the home screen.

• Access the “My bank accounts” section.

• Tap the account you want to remove.

• Select “Disconnect this account.”

Once removed, the account can no longer be used to send or receive funds via Bounce. Note that if a transfer has already been accepted to this account and has not yet been completed, once processed, the funds will still go into that account.

Helpful tips:

Make sure your account is Canadian and active before adding it.