No — Bounce is not a bank, but a regulated Money Services Business (MSB) in Canada. This means we follow strict compliance, security, and fund protection rules in order to operate legally.
We work directly with Canadian banks to manage your Bounce Pay accounts and rely on them to move funds across financial institutions and payment networks (Interac, EFT, Visa, Mastercard).
When you send or receive money through Bounce:
Funds pass through Bounce’s segregated account before being accepted by the final recipient.
If the recipient has automatic deposit enabled, the funds are deposited into their primary account the moment Bounce receives them.
This primary account is separate from company funds, insured, and held at RBC, ensuring the same level of protection as with any other banking institution.
Why this matters
Your funds are protected 24/7, independent of Bounce’s own operations.
Even in the unlikely event of a technical or legal issue affecting Bounce, your money remains safe and accessible in RBC’s secure banking environment.